I’d give them 10 stars if I could! I can't say enough good things about Air Trust and their whole team. My HVAC system was getting old and I knew it was time for an update. Rather than waiting till it died on a very cold night, I decided to fix it before it became an emergency. I submitted a request online and was called back within 30 minutes. The were able to come out that same day and gave me a quote that was hard to beat. It was significantly less than a quote I got from one of the big boys that advertises on TV all the time. Who do you think pays for all those ads? You do, when you buy their overpriced system. Air Trust relies on word of mouth and referrals, and several neighbors highly recommended them. I’m glad I called them. You should absolutely give these guys your HVAC business. They were pros. They came when they said they would, did the job right the first time and cleaned up after themselves. I’m more than pleased with the service, professionalism and price. You can’t beat ‘em.
Mark Nichols, owner of Air Trust HVAC, is one of the kindest professionals I've worked with in decades. He's honest, courteous, and a man that will handle any job wonderfully. I highly recommend his company vs any other HVAC in the Nashville area. At no additional charge, He corrected a vent that had been mistakenly placed in a closet vs a second bathroom. Same day as well. Please don't hesitate to call them when you need a repair/replacement on electric, plumbing or HVAC work. Mark Nichols is the ONLY one I highly recommend!
Mark and his son were very professional and explained my problem very well. The pricing was fair and unit is working well now.
Mark was really great to work with. Fair pricing and very prompt. He was able to get a new HVAC unit installed before noon the following day. I would definitely recommend Mark.
Arrived as scheduled and fixed our AC unit within 2 hours. Also gave us valuable information regarding the nature and cause of the problem, along with suggestions to avoid the same problem in the future. Very helpful! Will use again, and would recommend without hesitation.
Most competitive price; same day service. No high-pressure sales!
Air Trust gave a quote, beating all others, including meeting or exceeding all warranties. Installation of the 3-ton unit to serve our upstairs was fast and they did an excellent job cleaning up afterward. The key difference is that I felt the company was concerned with more than selling us a unit, they were concerned with solving the problem we've had for several years upstairs. It's been a month and the problem seems resolved.
Had 3 or 4 different companies come out an look at our hvac unit, as the heat exchange had gone out on our 13 yr old unit. Not only was Air Trust the best value for the money, but they were by far the nicest as they made everything clear and easy for me to understand. They were also able to install the unit the next day, and were done very quickly. Would recommend them to anyone.
Rec'd estimate yesterday and installation today, and, the crew completed their job within 2 1/2 hours in 20 degree weather!. 'Could not be more pleased with quality and cost. 'Will not hesitate to recommend this trustworthy company!
He gave me a quote and came in this morning and replaced my ac unit and add another vent in my living room. They did a great job and the price was very reasonable. I'm very happy with the service and job done.
Wow. Our heat was out during a very cold streak. Mark came out immediately, assessed our needs, and provided a quote for a new system (which we knew we needed as the existing system was 30 years old). We received 3 other bids, but the combination of the unit, work, and warranty (definitely best warranty as far as labor) compelled us to choose Air Trust, and we couldn't be happier. Knowing that we had no heat, he started the job immediately (the next day), expertly worked around a very challenging location for the placement of the units, and provided a quality installation. I will use him for any service needs, and will recommend him to all.
Mark called me with a minute after going through the steps at Home Adviser. Mark came to my house that afternoon and was able to get my A/C running again. The previous serviceman wanted to replace the A/C unit costing $5,500. Mark was a lifesaver.....he is prompt and very honest. Will recommend him to all my friends and neighbors.
My air conditioner went out during the hottest week of the summer (of course). I was quoted by a bigger, well known company $5500 to install a new system. I searched for a another company to get a quote from and I stumbled upon Air Trust HVAC. I completed the online questionnaire, submitted it, and less than 5 minutes later, Mark called. He came that next day and quoted me a much reasonable price. He was amazing! and VERY knowledgeable. I will recommend them to anyone.
Mark Nichols called immediately after my online request was submitted. He answered all my questions. I could hear the experience in his voice. I asked when he could come to look at my system and he was at my home in 30 minutes. He explained his analysis of the problem. He repaired the system quickly & efficiently. I will definitely use him to maintain my Heat. & Air Conditioning system for years to come.